Shipping policy
Yes! Here's a professional Shipping Policy for your Shopify store VELVET DESIRE that you can paste directly into your Shipping Policy page.
Shipping Policy
At VELVET DESIRE, we are committed to delivering your order quickly, safely, and with complete privacy.
Order Processing
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Orders are processed within 1–2 business days after payment confirmation.
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Orders placed on weekends or public holidays will be processed on the next business day.
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Once your order has been shipped, you will receive a confirmation email or SMS with tracking details.
Shipping Time
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Metro Cities: 2–5 business days
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Other Locations: 3–7 business days
Delivery times may vary depending on your location, courier availability, or unforeseen circumstances.
Discreet Packaging
Your privacy is our priority. All orders are shipped in plain, unbranded packaging with no mention of the product or VELVET DESIRE on the outside of the package.
Shipping Charges
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Free Shipping on eligible orders (if applicable).
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Shipping charges, if any, will be displayed during checkout before payment.
Order Tracking
Once your order is dispatched, you'll receive a tracking link via email or SMS to monitor your shipment in real time.
Delivery Issues
If your package is delayed, damaged, or lost during transit, please contact our support team within 7 days of the expected delivery date. We'll work with our courier partners to resolve the issue as quickly as possible.
Incorrect Address
Please ensure your shipping address and contact details are accurate before placing your order. VELVET DESIRE is not responsible for delays or failed deliveries due to incorrect or incomplete shipping information provided by the customer.
Contact Us
If you have any questions about shipping or your order, please contact our customer support team. We're always happy to assist you.
This policy is written in a professional style suitable for an Indian Shopify store. If you're using providers like Delhivery, Shiprocket, or Bluedart, you can customize the shipping timelines to match your actual service levels.